Frequently asked questions

 
  • Speech pathologists diagnose and provide therapy for communication differences, including difficulties with speaking, listening, understanding language, reading, writing, stuttering and using voice.

    Speech pathologists support people who experience barriers to communication due to neurological differences that can affect speech and language. These can include: developmental delays, stroke, brain injuries, learning disability, intellectual disability, cerebral palsy, dementia, hearing loss, autism, and more.

    Speech Pathologists can also help people who experience difficulties swallowing food and drinks safely. However, this is not a service we currently provide.

  • Speech pathologists provide assessment and therapy for communication difficulties. At Ramsey Speech Pathology, we can help your child build their communication skills in:

    • Speech (spoken language)

    • Language (understanding others and expressing themselves)

    • AAC (using Alternative-Augmentative Communication)

    • Literacy (reading and writing)

    • Social-emotional development (including managing emotions, self-advocacy, connecting with others, and more)

  • We provide:

    • Assessment

    • Therapy

    • In-person, phone, or online consults with parents

    • Assessment, progress, and NDIS reports

    • NDIS support letters (to advocate for funding, change in circumstances, etc.)

    • Liaising and meetings with other professionals in your child’s team (e.g., OTs, psychologists, teachers, etc.)

    • AAC device assessment, prescription, and programming

    • Assistive technology funding applications and written evidence for NDIA

    • Resource development and creating custom visuals

    • Home programs

    • Helping you complete forms for Medicare payments, Companion Cards, etc.

  • Nope! You can get in touch with us directly to access supports.

    However, if your child is receiving a rebate for speech pathology services with Medicare under a Chronic Disease Management plan (CDM), we will require a referral form from your child’s GP in order for you to claim your rebate.

  • We are based in Unley, South Australia. We can see clients in our clinic or online (Telehealth).

  • After serving the community as a solely mobile practice for 6 years, Ramsey Speech Pathology is now a clinic- and telehealth-based service. This decision was made thoughtfully, however we understand that many families have a genuine need for mobile supports. We continue to offer home and school appointments for families who are unable to access clinic or telehealth services for medical reasons. We can visit areas across inner metropolitan Adelaide. Contact us if you need support.

  • Our hourly rate is $193.99. Fees depend on the duration of your child’s appointment or service.

    Details around our fees are outlined on our “Fees” page.

    We understand that speech therapy is an additional cost, and we are flexible with our services and funding options.

  • Yes! We are registered for Therapeutic Supports and can see self-, plan-, and agency-managed clients.

  • We offer:

    1. 60-minute sessions, which include 45 minutes of face-to-face time and 15 minutes of non-contact time.

    2. 45-minute sessions, which include 30 minutes of face-to-face time and 15 minutes of non-contact time.

    Non-contact time enables us to prepare for your child’s session, write case notes, and complete any follow-up.

  • Speech pathologists can work with people of all ages. At Ramsey Speech Pathology however, we focus our services on children and adolescents aged 2 to 18 years.

    • The face-to-face time we spend with your child and/or family (45 minutes for a 60-minute appointment).

    • Maintaining your child’s file, including recording progress, analysing data, reviewing goals, and documenting case notes (15 mins as part of a 60-minute appointment).

    • Session preparation time – planning your child’s individual session and preparing any materials and resources required.

    • Fuel costs associated with travel.

    • Information and materials for home practice.

    • Administrative costs (e.g., correspondence with your child’s team via email).

  • Ramsey Speech Pathology is a registered Medicare provider. Eligible clients can receive a rebate for speech pathology services under a Chronic Disease Management plan (CDM). This plan entitles clients to five subsidised sessions per calendar year. The current rebate is $55.10.

    Your private health insurance may have extras cover that includes speech pathology services. Ask your fund if you are eligible to claim.

  • If you cancel an appointment with less than 24 hours’ notice, 50% of the session fee will be charged.

    Failure to attend (no-show), or appointments cancelled on the day of your session will be charged at 100% of the total session fee, including travel fees where applicable.

  • Yes - We are currently running a waitlist due to the very high demand for speech pathology services. You can easily join our waitlist using an online form on our “Enquiries” page.

  • We approach our therapy with the understanding that autism, dyslexia, ADHD, anxiety, epilepsy, and other neurological differences aren’t problems to be “fixed,” but unique, individual neurotypes with their own strengths and challenges.

    Our supports honour each individual’s neurotype and do NOT encourage masking of those traits that make us different. We do not set goals that are neuronormative, such as goals that enforce neurotypical “social skills.” We also do not use any elements of ABA (Applied Behavioural Analysis).

  • We issue an invoice via email the next business day after your child’s appointment. Invoices must be paid within 7 days via direct deposit or credit/debit card.

    You can also save yourself some admin and pay on the day with our Square Reader using credit/debit card, Eftpos, Apple Pay, Google Pay, or Samsung Pay.

    More details are provided in the Schedule of Fees during our intake process, but get in touch if you have any questions.

  • Yes, Alice is available to provide clinical supervision to Australian speech pathologists either in-person or online. This is billed at our hourly rate of $193.99.

  • You can leave us feedback by contacting us directly or submitting an online form. Visit our Feedback page for more information.